Compliance means adhering to legal regulations and internal company standards of behaviour. The aim of compliance regulations is to protect employees and the company from harm. They form the basis of our daily actions and apply to all employees, including managers and managing directors.

Our employees are continuously informed about our compliance regulations and receive personal counselling on request. Information from employees or outsiders about possible misconduct, possible violations of the law or criminal offences such as corruption is examined with great care and treated confidentially. You can reach the DERTOUR Group compliance team at by e-mail here.

Our principles of behaviour are characterised by integrity and loyalty: We abide by the law, compete fairly and are a reliable partner for our customers and business partners. As the tourism division of REWE Group, the Group's standards of behaviour are decisive for us. These are set out in the REWE Group Code of Conduct and are equally binding for the DERTOUR Group. The Code of Conduct contains principles for our behaviour in business transactions and in our dealings with one another. It provides us with orientation and is at the same time an obligation for all those who work on behalf of REWE Group.

More information on compliance and the REWE Group Code of Conduct you can find here.

With the Hintbox it is particularly easy to submit compliance notices - and also anonymous on request. The new tool also enables smooth, data protection-compliant communication between whistleblowers and the responsible individual compliance departments within REWE Group.

However, people who wish to submit compliance reports without using the digital tool can continue to contact the REWE Group's "Ombudsman".

To the REWE Group Hintbox

Die REWE Group hat den Münchener Rechtsanwalt Andreas von Máriássy als externen Ombudsmann bestellt. Mitarbeitende, Kunden und Geschäftspartner der REWE Group sowie der DERTOUR Group können sich persönlich und anonym an ihn wenden, wenn sie einen Compliance-Hinweis abgeben oder einen neutralen Ansprechpartner suchen, der zur Verschwiegenheit verpflichtet ist. Die Inanspruchnahme ist für den Hinweisgeber kostenfrei, die Kontaktaufnahme ist auf Deutsch und Englisch möglich.

Ombudsmann:
Andreas von Máriássy
Altheimer Eck 13 / II
80331 München
E-Mail: mariassy@rae13.de

Our complaints procedure for the Supply Chain Due Diligence Act (LkSG) guarantees a trustworthy and transparent approach to dealing with complaints about violations of human rights or environmental obligations. Suspected cases of e.g. forced labour, child labour, discrimination or the harmful contamination of soil, water and air as well as harmful noise emissions and excessive water consumption that are related to the DERTOUR Group can be reported. Complaints can be submitted digitally by employees and external parties via the DERTOUR Group complaints channel as part of the REWE Group. also anonymous on request.

Customer complaints, for example about the quality of DERTOUR Group products and services, are not considered complaints about human rights or environmental risks or breaches of duty. For this, please contact the customer service departments and hotlines.

We expressly encourage employees and external parties to inform us of any suspected human rights or environmental risks or breaches of duty. Whistleblowers must not suffer any disadvantages as a result of submitting complaints in a professional context. The complaints procedure follows a defined process, which is also described in the Rules of procedure  is recorded. Impartial action is guaranteed at all times, the parties involved in the proceedings are not bound by instructions and are obliged to maintain confidentiality.

Report a human rights or environmental violation